What information do I need from my family member to send a remittance?

This will vary depending on the service chosen.

Deposit into an AIS card.

To create a new AIS card:

  • Recipient's First and Last Name.
  • Recipient's Address.
  • ID Number (Carné de Identidad)

For pre-existing AIS cards:

  • Only the AIS card number is required.
  • Recipient's First and Last Name.
  • Recipient's Address.
  • ID Number (Carné de Identidad)

Deposit into savings account or bank cards

  • Recipient's First and Last Name.
  • Recipient's Home Address.
  • Recipient's Bank Account Number (only savings accounts) in Banco Metropolitano S.A.
  • Recipient's ID Number (Carné de Identidad).

    Important Note: Please make sure that the identity card number corresponds to the account / card holder. The bank can reject the transaction due to inconsistencies in this field.

 

 

See more articles

How to send money through our website?

How long does it take for the money to be available in the card?

How the money is received in Cuba?

 

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